FAQs

General
How do I place my order?

Please visit our shop page, choose from the available products, then click the Add to Cart button.

At check-out, the shipping option will be selected based on the delivery address.

Can I customize products?

Product customization isn't available and all orders are made using our standard recipe.

Can I add a gift note to my order?

Product customization isn't available and all orders are made using our standard recipe.

Can I still cancel my order once it has been confirmed?

Product customization isn't available and all orders are made using our standard recipe.

Returns
Do you offer refunds?

Please visit our shop page, choose from the available products, then click the Add to Cart button.

At check-out, the shipping option will be selected based on the delivery address.

Can I customize products?

Product customization isn't available and all orders are made using our standard recipe.

Shipping
Do you ship anywhere in the US?

Please visit our shop page, choose from the available products, then click the Add to Cart button.

At check-out, the shipping option will be selected based on the delivery address.

When do orders get shipped?

Product customization isn't available and all orders are made using our standard recipe.

How much is the shipping fee?

Product customization isn't available and all orders are made using our standard recipe.

Why is the shipping fee expensive?

Product customization isn't available and all orders are made using our standard recipe.

How long will it take to deliver my order?

Product customization isn't available and all orders are made using our standard recipe.

Where can I select Houston Pickup?

Product customization isn't available and all orders are made using our standard recipe.

Reheating
How do I reheat the meals??

Product customization isn't available and all orders are made using our standard recipe.

How do I reheat the sides?

Product customization isn't available and all orders are made using our standard recipe.

How do I reheat the pastries?

Product customization isn't available and all orders are made using our standard recipe.

How do I reheat the soups and stews?

Product customization isn't available and all orders are made using our standard recipe.